Truntum Padang

Good location. Clean and spacious room. Most of all, all members of staff are so nice and helpful. No hotel is perfect. What is important is how the hotel can help solve problems that the guests encounter. This hotel actually has a "customer relations desk". This is something that we rarely see when we travel around the world. The gentleman in charge of "customer relations" is very helpful. Any guests go to him for help, he just does everything possible to satisfy the customers. In addition, the receptionist Diva not only speaks very good English, but is also willing to help customers. If it weren't for her help, we wouldn't have been able to travel from Patong to the south of Sumatra so smoothly.

The location, the quiet, the view, the friendliness of visitors and staff alike and the food

The place is very calm, completed with all needed amenities for offering an awesome stay. The whole Truntum Hotel team took care of us at anytime, enjoyable and respectful people ready to solve any problem we could have for making us feel supported and like at home. They made our experience to be great. Hoping we can come back soon again!

The location and facilities was good

Spacious twinbed room at 5th floor (highest level). Good breakfast buffet. Good location just infront of Museum. 5minutes drive to Plaza Andalas