Good location. Clean and spacious room. Most of all, all members of staff are so nice and helpful. No hotel is perfect. What is important is how the hotel can help solve problems that the guests encounter. This hotel actually has a "customer relations desk". This is something that we rarely see when we travel around the world. The gentleman in charge of "customer relations" is very helpful. Any guests go to him for help, he just does everything possible to satisfy the customers. In addition, the receptionist Diva not only speaks very good English, but is also willing to help customers. If it weren't for her help, we wouldn't have been able to travel from Patong to the south of Sumatra so smoothly.
Zhao
2024年7月
I stayed for one night after going to the Mentawais. Close to the fast ferry port, clean, comfortable, cafes and restaurants nearby. Would stay again for this purpose.
Jonty
2024年6月
The location, the quiet, the view, the friendliness of visitors and staff alike and the food
Tibor
2024年2月
The place is very calm, completed with all needed amenities for offering an awesome stay. The whole Truntum Hotel team took care of us at anytime, enjoyable and respectful people ready to solve any problem we could have for making us feel supported and like at home. They made our experience to be great. Hoping we can come back soon again!
Sara
2023年8月
The place is very calm, completed with all needed amenities for offering an awesome stay. The whole Truntum Hotel team took care of us at anytime, enjoyable and respectful people ready to solve any problem we could have for making us feel supported and like at home. They made our experience to be great. Hoping we can come back soon again!
Sara
2023年8月
Good location as it is close to the Mentawai Ferry port. Staff is friendly and accommodating. Truntum Padang is our stayover when we visit Kingfisher in the Mentawais and they are always willing to store luggage free of charge for any period if time.
Dolfina
2024年6月
The location and facilities was good
Noorulhana
2023年10月
Good location about 800m walk to beach, near to Museum & Padang Earthquake Monument. 5minute drive to Plaza Andalas. Spacious room.
Rozani
2024年12月
Spacious twinbed room at 5th floor (highest level). Good breakfast buffet. Good location just infront of Museum. 5minutes drive to Plaza Andalas
Rozani
2024年12月
Spacious room, less crowd, just walking distance to tourist spots & delicious foods
Mohd
2024年8月